Volmse: Simplifying HR, Elevating Teams
Volmse (Volt Management Services Limited) is a Kenyan HR solutions company established in 2016. They offer a comprehensive suite of services including HR advisory & consulting, recruitment, payroll management, staff outsourcing, training services, industrial relations, employee compensation & benefits, etc. They aim to be the “one-stop shop for human resource solutions.”
Challenges
- Organizations often lacked clarity & efficiency in recruitment & onboarding, resulting in mismatched hires.
- Payroll processes were laborious, error-prone, and compliance with statutory deductions (taxes, social security, etc.) was sometimes inconsistent.
- Many companies did not have optimized staff-outsourcing or flexible workforce options, making scaling difficult.
- Employee relations, industrial policies, benefits administration, and training programs were often underprioritized, affecting morale, retention, and performance.
Solutions
- Recruitment & Onboarding Process Overhaul: Volmse refined their recruitment services to include detailed candidate profiling, targeted sourcing strategies, structured interviews, and background checks.
- Payroll Management & Compliance Build-Up: They introduced streamlined payroll processes, ensuring accurate tax deductions, electronic payslip delivery, secure data handling, and robust reporting.
- Flexible Staff Outsourcing & HR Advisory: For businesses needing scalable teams, Volmse provided customized outsourcing, HRM consulting, and implementation to reduce in-house HR burden while maintaining quality.
- Training & Industrial Relations Programs: They rolled out training programs (law compliance, performance management, employee relations) and improved employee welfare & industrial relations support.
Results
| Metric | Before Project | After Project | Growth / Change |
|---|---|---|---|
| Time to Fill Open Positions | 45 days | 15 days | -67% |
| Payroll Errors / Rework Rate | 12% error rate | 2% error rate | -83% |
| Employee Turnover (annual) | 18% | 10% | -44% |
| Client Satisfaction with HR Services | 70% satisfied | 92% satisfied | +22 points |
| Companies Opting for Outsourcing HR | 20 companies/yr | 60 companies/yr | +200% |
Next Steps & Strategic Growth
- Introduce more technology (HRMS, self-service portals) for employees & clients to reduce friction.
- Expand training content into eLearning formats for wider reach.
- Develop HR analytics dashboards so clients can monitor workforce KPIs in real time.
- Grow industrial relations advisory especially for clients in regulated sectors.
- Sharpen branding & case studies to attract higher calibre clients in corporate & multinational spaces.
